Riverside Bistro · Pudu BellaBot Pro · Restaurant / Food Service
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⚙️ Workflow Integration Plan
WORKFLOW INTEGRATION PLAN — Riverside Bistro
Robot Role: The Pudu BellaBot Pro operates as a food runner, handling all table deliveries from the kitchen pass-through to dining tables 1–22 during service hours.
Shift Schedule: - Lunch service: 11:00 AM – 2:30 PM (Mon–Fri) - Dinner service: 5:00 PM – 10:00 PM (Daily) - Deep cleaning window: 10:30 AM (pre-lunch) and 4:30 PM (pre-dinner)
Staff Handoff Points: 1. Kitchen expeditor loads dishes onto BellaBot tray at the pass-through window 2. Robot announces destination table via onboard speaker 3. Dining room staff confirms delivery and retrieves dishes 4. Robot returns to dock at station 3 (near host stand) automatically
Peak Service Protocol: - During Friday/Saturday dinner rush, robot operates on Express Route (kitchen → tables 1–10 only) - Standard route resumes when queue drops below 3 items - If robot is blocked for >45 seconds, it triggers a staff notification to Section 2
Integration with POS: - Order tickets tagged "BOT DELIVERY" are routed to the BellaBot queue - Estimated delivery time shown on kitchen display: 2–4 minutes average - Staff override: any employee can cancel a delivery using the side panel button
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